Meeting room rental terms

1. Requests & approval. Online booking requests are held tentatively and reviewed by Townsite staff. Nothing is charged until your request is approved. If we can't approve a request, the hold is released.
2. Payment. After approval, pay by the deadline shown in your approval email (typically 7 days, or sooner for near-term bookings). Reservations unpaid at the deadline are released. Card payments are processed securely by Stripe; invoices can be paid online.
3. Cancellations & changes. To cancel or reschedule, email Patrick Ellrich at patrick.ellrich@k1hq.com as early as possible. Refunds for paid bookings are handled case by case.
4. Hours & access. Rooms can be booked around the clock. Please arrive and depart within your booked time, including any setup and teardown you need. Multi-day bookings hold the room continuously for the whole stretch, overnights included.
5. Use of the space. Please observe posted capacity limits, keep noise reasonable for a working building, and leave the room as you found it. Renters are responsible for damage beyond normal use.
6. Food & beverage. Catering is available through Michael Schmanke (michael.schmanke@k1hq.com) — check the catering box when booking. Ask us about outside food and beverage.

Questions about any of this? Email Patrick Ellrich at patrick.ellrich@k1hq.com.